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Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about our treatments and services

  • Ascend offers psychiatric medication management, psychological and neuropsychological testing, and clinically supervised ketamine treatment for individuals with treatment-resistant symptoms.

  • Yes. Our providers diagnose and treat patients across the lifespan, including children, teens, and adults.

  • We support individuals experiencing depression, anxiety, panic attacks, ADHD, autism spectrum concerns, insomnia, suicidal thoughts, self-harm, mood disorders, behavioral challenges, and more.

  • Medication management includes evaluating symptoms, prescribing appropriate medications, monitoring progress, and making adjustments when needed to ensure safe and effective treatment.

  • These assessments use research-based tools to evaluate cognitive, emotional, behavioral, and developmental functioning. Testing helps clarify diagnoses and guide treatment planning.

  • Ketamine treatment at Ascend is a medically supervised option for individuals with treatment-resistant symptoms who have not benefited from standard medications. All treatments follow strict clinical protocols and are administered by trained professionals.

  • You can submit a New Patient Request through our website. Once received, our team will contact you to review next steps and schedule your appointment.

  • Yes. Ascend accepts most major insurance plans. Our staff can help verify coverage and explain any out-of-pocket costs before your visit.

  • Your provider will review your history, discuss current concerns, and collaborate with you to determine the most appropriate treatment plan. Initial visits are more in-depth to ensure safe, accurate care.

  • Testing typically involves an intake appointment, one or more testing sessions, and a feedback session. Results are provided once scoring and interpretation are complete.

Need more information?

Reach out to our team for personalized answers

New Patients

Start your care today at Ascend Mental Health Center by submitting a New Patient Request through our portal. Our team will contact you to review next steps.

Financial Assistance

It is the policy of Ascend Mental Health Center to provide essential services regardless of the patient’s ability to pay. Ascend offers discounts based on family size and annual income.

Apply Now

Regular Hours

Monday – Friday
8:00 AM – 5:00 PM

(Closed daily from 12:00 PM – 1:00 PM for lunch)

Summer Hours

June – August

Monday – Thursday:
8:00 AM – 5:00 PM

Friday:
8:00 AM – 3:00 PM

Contact Info

Phone: (208) 419-3002

Fax: (208) 656-5652

Contact Us

As responses may take up to one business day, if you feel you need immediate care or are in crisis, call 988 or go to the nearest emergency room. This form is not designated for urgent patient communications.

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